8
Publications
1.5K
Citations
8
H-Index
2000
Active since
L. Michelle Bobbitt is an author at Bradley University specializing in management, marketing, and business.
Top concepts
ManagementBusinessMarketingLogisticsSupply ChainStrategic ManagementSupply Chain ManagementStrategyEducationBusiness Strategy
Publications per year
2000–2008
8
8
Integrating attitudinal theories to understand and predict use of technology‐based self‐service
L. Michelle Bobbitt, Pratibha A. Dabholkar · International Journal of Service Industry Management · 2001 · 374 citations
Customer Satisfaction, Technology‐based Self‐service, Underlying Consumer Attitudes +20
Rows per page
1–5 of 8