Concepedia

Retail Emotion

Retail Emotion is a psychological construct that denotes the affective states elicited in consumers during retail interactions, distinguished by its focus on emotion-specific antecedents and consequences within the retail servicescape.

89

Publications

8.7K

Citations

205

Authors

130

Institutions

Publications per year

2017–2026

30

Parents

Publications

89

Environmental color, consumer feelings, and purchase likelihood

Joseph A. Bellizzi, Robert E. Hite · Psychology and Marketing · 1992 · 761 citations

, , +13

Impact of ambient odors on mall shoppers' emotions, cognition, and spending

Jean‐Charles Chebat, Richard Michon · Journal of Business Research · 2003 · 718 citations

, , +14

UNTANGLING THE RELATIONSHIPS BETWEEN DISPLAYED EMOTIONS AND ORGANIZATIONAL SALES: THE CASE OF CONVENIENCE STORES.

Robert I. Sutton, Anat Rafaeli · Academy of Management Journal · 1988 · 607 citations

, , +12

Describing and Measuring Emotional Response to Shopping Experience

Karen A. Machleit, Sevgin Eroğlu · Journal of Business Research · 2000 · 415 citations

, , +14

Effects of Store Characteristics and In-Store Emotional Experiences on Store Attitude

Changjo Yoo, Jong-Hee Park, Deborah J. MacInnis · Journal of Business Research · 1998 · 404 citations

, , +16

1–5 of 89

Authors

205

  1. AR
    Anat Rafaeli

    Technion – Israel Institute of Technology, Israel

    4 publications · 1.2K citations

    4

    h-index

  2. RI
    Robert I. Sutton

    Stanford University, United States

    3 publications · 1K citations

    3

    h-index

  3. JC
    Jean‐Charles Chebat

    HEC Montréal, Canada

    2 publications · 728 citations

    2

    h-index

  4. AG
    Andrea Generosi

    Marche Polytechnic University, Italy

    2 publications · 61 citations

    2

    h-index

  5. UW
    Udo Wagner

    University of Vienna, Austria

    2 publications · 59 citations

    2

    h-index

1–5 of 205

Institutions

130

  1. University of Tennessee at Knoxville

    Knoxville, United States

    4 h-index

    9 publications

    890 citations

  2. Yonsei University

    Seoul, South Korea

    3 h-index

    6 publications

    707 citations

  3. Hebrew University of Jerusalem

    Jerusalem, Israel

    3 h-index

    3 publications

    1K citations

  4. HEC Montréal

    Montreal, Canada

    3 h-index

    4 publications

    1.7K citations

  5. University of Southern Mississippi

    Hattiesburg, United States

    3 h-index

    3 publications

    362 citations

  6. University of Vienna

    Vienna, Austria

    3 h-index

    6 publications

    209 citations

  7. University of Delhi

    New Delhi, India

    2 h-index

    2 publications

    119 citations

  8. University of Minho

    Braga, Portugal

    2 h-index

    4 publications

    198 citations

1–8 of 130

Venues

  1. Journal of Retailing and Consumer Services

    13 publications · 1K citations

    13

    h-index

  2. Journal of Business Research

    JBR · 7 publications · 2K citations

    7

    h-index

  3. 6

    h-index

  4. 5

    h-index

  5. Service Industries Journal

    4 publications · 326 citations

    4

    h-index

1–5