Concepedia

Restocking Fees

Restocking Fees is a financial charge imposed by a retailer or supplier on a consumer for returning a product, distinguished from other return-related costs by its specific purpose of covering the expenses associated with inspecting, refurbishing, and reintegrating returned merchandise into inventory.

5

Publications

518

Citations

14

Authors

13

Institutions

Publications per year

2017–2026

3

Parents

Publications

5

Optimal Restocking Fees and Information Provision in an Integrated Demand-Supply Model of Product Returns

Jeffrey D. Shulman, Anne T. Coughlan, R. Canan Savaskan · Manufacturing & Service Operations Management · 2009 · 260 citations

, , +17

Optimal Retail Return Policies with Wardrobing

Guangzhi Shang, Bikram Ghosh, Michael R. Galbreth · Production and Operations Management · 2017 · 114 citations

, , +17

Product-Line Design in the Presence of Consumers’ Anticipated Regret

Tianxin Zou, Bo Zhou, Baojun Jiang · Management Science · 2020 · 84 citations

, , +16

Rating E-Tailers' Money-Back Guarantees

Thorsten Posselt, Eitan Gerstner, Dubravko Radić · Journal of Service Research · 2008 · 41 citations

, , +10

Multichannel retail competition with product returns: Effects of restocking fee legislation

Rita Maria Difrancesco, Arnd Huchzermeier · Electronic Commerce Research and Applications · 2020 · 19 citations · Full text

, , +15

1–5 of 5

Authors

14

  1. EG
    Eitan Gerstner

    University of California, Davis, United States

    1 publications · 41 citations

    1

    h-index

  2. MR
    Michael R. Galbreth

    University of South Carolina, United States

    1 publications · 114 citations

    1

    h-index

  3. TZ
    Tianxin Zou

    University of Florida, United States

    1 publications · 84 citations

    1

    h-index

  4. BZ
    Bo Zhou

    University of Maryland, College Park, United States

    1 publications · 84 citations

    1

    h-index

  5. RC
    R. Canan Savaskan

    Northwestern University, United States

    1 publications · 260 citations

    1

    h-index

1–5 of 14

Institutions

13

  1. EADA Business School

    Barcelona, Spain

    1 h-index

    1 publications

    19 citations

  2. WHU – Otto Beisheim School of Management

    Vallendar, Germany

    1 h-index

    1 publications

    19 citations

  3. University of Florida

    Gainesville, United States

    1 h-index

    1 publications

    84 citations

  4. Florida State University

    Tallahassee, United States

    1 h-index

    1 publications

    114 citations

  5. University of Washington

    Seattle, United States

    1 h-index

    1 publications

    260 citations

  6. University of Wuppertal

    Wuppertal, Germany

    1 h-index

    2 publications

    82 citations

  7. University of Maryland, College Park

    College Park, United States

    1 h-index

    1 publications

    84 citations

  8. Northwestern University

    Evanston, United States

    1 h-index

    2 publications

    520 citations

1–8 of 13

Venues

  1. Management Science

    1 publications · 84 citations

    1

    h-index

  2. Production and Operations Management

    POMS · 1 publications · 114 citations

    1

    h-index

  3. Manufacturing & Service Operations Management

    1 publications · 260 citations

    1

    h-index

  4. Journal of Service Research

    JSR · 1 publications · 41 citations

    1

    h-index

  5. Electronic Commerce Research and Applications

    1 publications · 19 citations

    1

    h-index

1–5