Impact of supply base structural complexity on financial performance: Roles of visible and not‐so‐visible characteristics

Guanyi Lu, Guangzhi Shang

Journal of Operations Management

Firm PerformanceSupply NetworkNot‐so‐visible CharacteristicsFinancial StructureSupply Chain Structure +17

Removal of fluoride from drinking water using tea waste loaded with Al/Fe oxides: A novel, safe and efficient biosorbent

Huimei Cai, Guijie Chen, Chuanyi Peng, +6

Applied Surface Science

Chemical EngineeringTea WasteEngineeringEnvironmental EngineeringBioremediation +10

A critical evaluation of alternative methods and paradigms for conducting mediation analysis in operations management research

Manoj K. Malhotra, Cherry Singhal, Guangzhi Shang, +1

Journal of Operations Management

Organizational IssueProject ManagementBehavioral Operation ManagementAbstract MediationHuman Resource Management +14

How much do online consumers really value free product returns? Evidence from eBay

Guangzhi Shang, Pelin Pekgün, Mark Ferguson, +1

Journal of Operations Management

Generous Return PoliciesBehavioral Decision MakingDigital MarketingOnline ConsumersConsumer Research +18

Optimal Retail Return Policies with Wardrobing

Guangzhi Shang, Bikram Ghosh, Michael R. Galbreth

Production and Operations Management

Consumer UncertaintyBehavioral Decision MakingTrial PeriodConsumer ResearchMarket Design +18

Stability of Transaction Fees in Bitcoin: A Supply and Demand Perspective

Noyan Ilk, Guangzhi Shang, Shaokun Fan, +1

MIS Quarterly

Demand PerspectiveCryptocurrencyFintechPayment SystemBitcoin Platform +15

Enhanced removal of fluoride by tea waste supported hydrous aluminium oxide nanoparticles: anionic polyacrylamide mediated aluminium assembly and adsorption mechanism

Huimei Cai, Guijie Chen, Chuanyi Peng, +8

RSC Advances

EngineeringBio-based SorbentWastewater TreatmentDrinking WaterChemical Engineering +14

Twenty-six years of operations management research (1985–2010): authorship patterns and research constituents in eleven top rated journals

Guangzhi Shang, Brooke A. Saladin, Tim R. L. Fry, +1

International Journal of Production Research

Business OperationsAcademic InstitutionsOperational ManagementBusiness IntelligenceManagement +12

Where Should I Focus My Return Reduction Efforts? Empirical Guidance for Retailers

Guangzhi Shang, Mark Ferguson, Michael R. Galbreth

Decision Sciences

Consumer UncertaintyConsumer ResearchBuying BehaviorGenerous Refund PolicyEmpirical Guidance +16

Using transactions data to improve consumer returns forecasting

Guangzhi Shang, Erin C. McKie, Mark Ferguson, +1

Journal of Operations Management

Transactions DataGenerous Return PoliciesBusiness IntelligenceBusiness AnalyticsVolume Prediction +18