Concepedia

Hotel Integration

Hotel Integration is a strategic management practice in the casino industry that unifies hotel operations with gaming services under a single administrative and experiential framework to enhance customer retention and operational efficiency.

24

Publications

1.1K

Citations

36

Authors

26

Institutions

Publications per year

2017–2026

8

Parents

Children

Publications

24

Does organizational climate add to service quality in hotels?

Michael Davidson · International Journal of Contemporary Hospitality Management · 2003 · 147 citations

, , +16

Integrating customer relationship management and revenue management: A hotel perspective

Breffni M. Noone, Sheryl E. Kimes, Leo M. Renaghan · Journal of Revenue and Pricing Management · 2003 · 141 citations

, , +16

Integration of online and offline channels: a view of O2O commerce

Yu-Wei Chang, Ping‐Yu Hsu, Qing-Miao Yang · Internet Research · 2018 · 108 citations

, , +17

Organizational Form and Performance: Evidence from the Hotel Industry

Renáta Kosová, Francine Lafontaine, Rozenn Perrigot · The Review of Economics and Statistics · 2012 · 96 citations

, , +14

Insights on integrated marketing communications: implementation and impact in hotel companies

Maja Šerić, Irene Gil Saura, Đurđana Ozretić Došen · International Journal of Contemporary Hospitality Management · 2015 · 65 citations

, , +17

1–5 of 24

Authors

36

  1. MŠ
    Maja Šerić

    Universitat de València, Spain

    2 publications · 78 citations

    2

    h-index

  2. IG
    Irene Gil Saura

    Universitat de València, Spain

    2 publications · 78 citations

    2

    h-index

  3. FL
    Francine Lafontaine

    University of Michigan, United States

    2 publications · 118 citations

    2

    h-index

  4. YC
    Yu-Wei Chang

    National Central University, Taiwan

    2 publications · 128 citations

    2

    h-index

  5. RK
    Renáta Kosová

    Cornell University, United States

    2 publications · 118 citations

    2

    h-index

1–5 of 36

Institutions

26

  1. Cornell University

    Ithaca, United States

    2 h-index

    4 publications

    519 citations

  2. Université de Rennes

    Rennes, France

    2 h-index

    2 publications

    118 citations

  3. University of Michigan

    Ann Arbor, United States

    2 h-index

    2 publications

    118 citations

  4. National Central University

    Taoyuan City, Taiwan

    2 h-index

    3 publications

    236 citations

  5. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    2 h-index

    5 publications

    79 citations

  6. University of Zagreb

    Zagreb, Croatia

    1 h-index

    1 publications

    65 citations

  7. École Supérieure de Commerce de Rennes

    Rennes, France

    1 h-index

    1 publications

    96 citations

  8. National Kaohsiung University of Hospitality and Tourism

    Kaohsiung City, Taiwan

    1 h-index

    1 publications

    38 citations

1–8 of 26

Venues

  1. 5

    h-index

  2. Service Industries Journal

    1 publications · 45 citations

    1

    h-index

  3. Journal of Hospitality Leisure Sport & Tourism Education

    JoHLSTE · 1 publications · 11 citations

    1

    h-index

  4. Internet Research

    1 publications · 108 citations

    1

    h-index

  5. SSRN Electronic Journal

    Repository · 1 publications · 22 citations

    1

    h-index

1–5