Concepedia

Frequent Flyer Program Integration

Frequent Flyer Program Integration is a strategic alliance mechanism within code-sharing agreements that enables the seamless merging of loyalty benefits, accrual, and redemption systems across participating airlines to enhance customer retention and cross-carrier incentivization.

18

Publications

915

Citations

39

Authors

24

Institutions

Publications per year

2017–2026

3

Parents

Publications

18

Consumption values and relationships: segmenting the market for frequency programs

Mary M. Long, Leon G. Schiffman · Journal of Consumer Marketing · 2000 · 248 citations

, , +16

Service Brand Relationship Quality

Bettina Nyffenegger, Harley Krohmer, Wayne D. Hoyer et al. · Journal of Service Research · 2014 · 120 citations

, , +15

In-flight NCCI management by combining the Kano model with the service blueprint: A comparison of frequent and infrequent flyers

Mi-Jeong Go, Insin Kim · Tourism Management · 2018 · 65 citations

, , +12

An Investigation into the Impact of Service Quality, Frequent Flier Programs and Safety Perception on Satisfaction and Customer Loyalty in the Airline Industry in Southern Africa

Maxwell Sandada, Bright Matibiri · South East European Journal of Economics and Business · 2016 · 61 citations · Full text

, , +14

Evaluating frequent flyer programs from the air passengers' perspective

Juan Carlos Martı́n, Concepción Román, Raquel Espino · Journal of Air Transport Management · 2011 · 60 citations

, , +11

1–5 of 18

Authors

39

  1. AL
    Abby Liu

    Ming Chuan University, Taiwan

    2 publications · 42 citations

    2

    h-index

  2. LA
    Luís Araújo

    Lancaster University, United Kingdom

    1 publications · 24 citations

    1

    h-index

  3. YL
    Yi Liu

    University of California, Berkeley, United States

    1 publications · 50 citations

    1

    h-index

  4. CR
    Concepción Román

    Universidad de Las Palmas de Gran Canaria, Spain

    1 publications · 60 citations

    1

    h-index

  5. MS
    Michael Seelhorst

    Revenue Management Solutions (United States), United States

    1 publications · 50 citations

    1

    h-index

1–5 of 39

Institutions

24

  1. University of Antwerp

    Antwerp, Belgium

    1 h-index

    3 publications

    114 citations

  2. Antwerp Management School

    Antwerp, Belgium

    1 h-index

    1 publications

    38 citations

  3. Baruch College

    New York, United States

    1 h-index

    1 publications

    248 citations

  4. Revenue Management Solutions (United States)

    Tampa, United States

    1 h-index

    1 publications

    50 citations

  5. Philadelphia University

    Philadelphia, United States

    1 h-index

    1 publications

    248 citations

  6. Cranfield University

    Cranfield, United Kingdom

    1 h-index

    2 publications

    28 citations

  7. Instituto Superior Técnico

    Lisbon, Portugal

    1 h-index

    1 publications

    38 citations

  8. University of Zimbabwe

    Harare, Zimbabwe

    1 h-index

    2 publications

    122 citations

1–8 of 24

Venues

  1. Journal of Air Transport Management

    6 publications · 232 citations

    6

    h-index

  2. Tourism Management

    3 publications · 114 citations

    3

    h-index

  3. 1

    h-index

  4. Issues in Accounting Education

    1 publications · 10 citations

    1

    h-index

  5. Journal of Service Research

    JSR · 1 publications · 120 citations

    1

    h-index

1–5