Journal of Air Transport Management

A study on the effects of social media marketing activities on brand equity and customer response in the airline industry

Eun-Ju Seo, Jin-Woo Park · 2017 · 646 citations

Business, Marketing, Marketing Management +17

An overview of current research and developments in urban air mobility – Setting the scene for UAM introduction

Anna Straubinger, Raoul Rothfeld, Michael Shamiyeh et al. · 2020 · 480 citations

Management, Transportation Planning, Urban Planning +16

Service quality and customer satisfaction of a UAE-based airline: An empirical investigation

Rahim Hussain, Amjad D. Al‐Nasser, Yomna K. Hussain · 2014 · 453 citations

Management, Marketing, Operations Management +16

Performance evaluation for airlines including the consideration of financial ratios

Cheng‐Min Feng, Rong-Tsu Wang · 2000 · 428 citations

Business, Finance, Performance Management +14

The effect of airline service quality on passengers’ behavioural intentions: a Korean case study

Jin-Woo Park, Rodger Robertson, Cheng‐Lung Wu · 2004 · 423 citations

Management, Behavioral Sciences, Psychology +13