Concepedia

Customer Trustworthiness Perceptions

Customer Trustworthiness Perceptions is a construct in consumer behavior that denotes the degree to which customers are perceived by firms or other stakeholders as reliable, honest, and dependable in their interactions and commitments within a marketplace relationship.

136

Publications

19.1K

Citations

339

Authors

189

Institutions

Publications per year

2017–2026

46

Parents

Publications

136

Consumer Trust, Value, and Loyalty in Relational Exchanges

Deepak Sirdeshmukh, Jagdip Singh, B.A. Sabol · Journal of Marketing · 2002 · 4.1K citations

, , +15

A Trust Model for Consumer Internet Shopping

Matthew Lee, Efraim Turban · International Journal of Electronic Commerce · 2001 · 2K citations

, , +17

Effects of various characteristics of social commerce (s-commerce) on consumers’ trust and trust performance

Sang‐Hyun Kim, Hyunsun Park · International Journal of Information Management · 2012 · 1K citations

, , +16

Reflections on the dimensions of trust and trustworthiness among online consumers

David Gefen · ACM SIGMIS Database the DATABASE for Advances in Information Systems · 2002 · 831 citations

, , +10

The impact of social media influencers on travel decisions: the role of trust in consumer decision journey

Rebeka-Anna Pop, Zsuzsa Săplăcan, Dan‐Cristian Dabija et al. · Current Issues in Tourism · 2021 · 653 citations

, , +17

1–5 of 136

Authors

339

  1. HS
    Harjit Sekhon

    Coventry University, United Kingdom

    5 publications · 468 citations

    5

    h-index

  2. GK
    Gary K. Taylor

    University of Alabama, United States

    4 publications · 154 citations

    4

    h-index

  3. RW
    Richard W. Houston

    University of Alabama, United States

    4 publications · 154 citations

    4

    h-index

  4. HK
    Husni Kharouf

    Coventry University, United Kingdom

    4 publications · 324 citations

    4

    h-index

  5. MA
    Mark A. Fuller

    Washington State University, United States

    2 publications · 107 citations

    2

    h-index

1–5 of 339

Institutions

189

  1. Coventry University

    Coventry, United Kingdom

    5 h-index

    8 publications

    664 citations

  2. Miami University

    Oxford, United States

    3 h-index

    4 publications

    243 citations

  3. University of Alabama

    Tuscaloosa, United States

    3 h-index

    6 publications

    262 citations

  4. Macquarie University

    Sydney, Australia

    3 h-index

    5 publications

    298 citations

  5. Dublin City University

    Dublin, Ireland

    3 h-index

    8 publications

    338 citations

  6. City University of Hong Kong

    Hong Kong, Hong Kong

    2 h-index

    3 publications

    293 citations

  7. North-West University

    Potchefstroom, South Africa

    2 h-index

    2 publications

    69 citations

  8. The University of Western Australia

    Perth, Australia

    2 h-index

    2 publications

    179 citations

1–8 of 189

Venues

  1. International Journal of Bank Marketing

    5 publications · 264 citations

    5

    h-index

  2. Psychology and Marketing

    3 publications · 797 citations

    3

    h-index

  3. Electronic Commerce Research and Applications

    3 publications · 444 citations

    3

    h-index

  4. Journal of Services Marketing

    3 publications · 380 citations

    3

    h-index

  5. International Journal of Auditing

    IJA · 3 publications · 112 citations

    3

    h-index

1–5