Concepedia
Statistics
Publications
11
Citations
385
H-Index
Active since
2004
Affiliations
San Diego State University(Current)
Insper
Colorado State University
Banner Thunderbird Medical Center
University of Washington
Gabriel R. Gonzalez is an author at San Diego State University specializing in marketing, management, and business.
Top concepts
MarketingManagementBusinessCustomer SatisfactionRelationship MarketingSales ManagementOrganizational BehaviorMedia MarketingConsumer ResearchProfessional Selling
Publications per year
2004–2021
Synergistic Effects of Relationship Managers’ Social Networks on Sales Performance
Gabriel R. Gonzalez, Danny Pimentel Claro, Robert W. Palmatier · Journal of Marketing · 2013 · 126 citations
Social Influence, Social Network, Organizational Behavior +16
Sales Organization Recovery Management and Relationship Selling: A Conceptual Model and Empirical Test
Gabriel R. Gonzalez, Thomas N. Ingram, Raymond W. LaForge · Journal of Personal Selling and Sales Management · 2010 · 46 citations
Customer Satisfaction, Business-to-business Research, Conceptual Model +19
Beliefs and Expectations of Principles of Marketing Students
Linda Ferrell, Gabriel R. Gonzalez · Journal of Marketing Education · 2004 · 44 citations
Customer Satisfaction, Advertising, Poor Career Choice +15
When demographic differences exist: an analysis of service failure and recovery among diverse participants
Beth G. Chung‐Herrera, Gabriel R. Gonzalez · Journal of Services Marketing · 2010 · 37 citations
Customer Satisfaction, Service Quality, Diverse Participants +17
Improving Relationship Selling Through Failure Analysis and Recovery Efforts: A Framework and Call to Action
Gabriel R. Gonzalez, Thomas N. Ingram · Journal of Personal Selling and Sales Management · 2005 · 28 citations · Full text
Marketing Analytics, Customer Satisfaction, Consumer Research +20
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