Concepedia

Hsin‐Hui Hu

HH

11

Publications

2.2K

Citations

10

H-Index

2007

Active since

Affiliations

Ming Chuan University(Current)

The Ohio State University

Hong Kong Polytechnic University

University of Mauritius

Hsin‐Hui Hu is an author at Ming Chuan University specializing in marketing, business, and customer satisfaction.

Top concepts

BusinessMarketingManagementCustomer SatisfactionService QualityConsumer ResearchConsumer BehaviorHospitality MarketingHospitality IndustryHospitality Management

Publications per year

2007–2022

11

Publications

11

Relationships and impacts of service quality, perceived value, customer satisfaction, and image: an empirical study

Hsin‐Hui Hu, Jay Kandampully, Thanika Devi Juwaheer · Service Industries Journal · 2008 · 758 citations

Total Quality Management, Customer Satisfaction, Intense Competition +14

The Dynamics of Green Restaurant Patronage

Hsin‐Hui Hu, H. G. Parsa, John Self · Cornell Hospitality Quarterly · 2010 · 425 citations · Full text

Sustainable Restaurant Practices, Customer Satisfaction, Green Marketing +17

The effect of relational benefits on perceived value in relation to customer loyalty: An empirical study in the Australian coffee outlets industry

Po‐Tsang Chen, Hsin‐Hui Hu · International Journal of Hospitality Management · 2009 · 270 citations

Relational Benefits, Relationship Marketing, Customer Satisfaction +9

Do hoteliers need to manage image to retain loyal customers?

Jay Kandampully, Hsin‐Hui Hu · International Journal of Contemporary Hospitality Management · 2007 · 263 citations

Customer Experience, Customer Satisfaction, Tourism Management +14

How determinant attributes of service quality influence customer‐perceived value

Po‐Tsang Chen, Hsin‐Hui Hu · International Journal of Contemporary Hospitality Management · 2010 · 213 citations

Customer Satisfaction, Value Theory, Consumer Research +16

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