Thanika Devi Juwaheer

Relationships and impacts of service quality, perceived value, customer satisfaction, and image: an empirical study

Hsin‐Hui Hu, Jay Kandampully, Thanika Devi Juwaheer · Service Industries Journal · 2008 · 758 citations

Total Quality Management, Customer Satisfaction, Intense Competition +14

Exploring international tourists' perceptions of hotel operations by using a modified SERVQUAL approach – a case study of Mauritius

Thanika Devi Juwaheer · Managing Service Quality · 2004 · 240 citations

Total Quality Management, Customer Satisfaction, Tourism Management +21

Analysing the impact of green marketing strategies on consumer purchasing patterns in Mauritius

Thanika Devi Juwaheer, Sharmila Pudaruth, Marie Monique Emmanuelle Noyaux · World Journal of Entrepreneurship Management and Sustainable Development · 2012 · 187 citations

Green Products, Consumer Purchasing Patterns, Consumer Decision Making +15

The Influence of a Hotel Firm's Quality of Service and Image and its Effect on Tourism Customer Loyalty

Jay Kandampully, Thanika Devi Juwaheer, Hsin‐Hui Hu · International Journal of Hospitality & Tourism Administration · 2011 · 128 citations

Customer Satisfaction, Tourism Management, Destination Marketing +15

A study of hotel guest perceptions in Mauritius

Thanika Devi Juwaheer, Darren Lee‐Ross · International Journal of Contemporary Hospitality Management · 2003 · 122 citations

Customer Satisfaction, Tourism Management, Tourism Supply +19