11
Publications
1.3K
Citations
11
H-Index
1984
Active since
John Self is an author at California State Polytechnic University specializing in hospitality management, business, and customer satisfaction.
Top concepts
BusinessHospitality ManagementMarketingManagementHospitalityCustomer SatisfactionHospitality IndustryHospitality MarketingConsumer ResearchDesign
Publications per year
1984–2015
11
11
H. G. Parsa, John Self, David Njite et al. · Cornell Hotel and Restaurant Administration Quarterly · 2005 · 398 citations
Customer Satisfaction, Service Recovery, Hospitality Marketing +14
H. G. Parsa, John Self, Sandra Sydnor-Busso et al. · Journal of Foodservice Business Research · 2011 · 105 citations
Customer Satisfaction, Restaurants Fail, Restaurant Failures +18
TAGUS ? A user and learner modeling workbench
Ana Paiva, John Self · User Modeling and User-Adapted Interaction · 1995 · 85 citations
A Framework for Learner Modelling
Pierre Dillenbourg, John Self · Interactive Learning Environments · 1992 · 83 citations · Full text
Rows per page
1–5 of 11