53
Publications
3.3K
Citations
29
H-Index
1990
Active since
H. G. Parsa is an author at University of Central Florida specializing in business, marketing, and customer satisfaction.
Top concepts
BusinessMarketingManagementHospitality ManagementConsumer ResearchCustomer SatisfactionHospitality MarketingConsumer BehaviorHospitality IndustryHospitality
Publications per year
1990–2021
53
53
H. G. Parsa, John Self, David Njite et al. · Cornell Hotel and Restaurant Administration Quarterly · 2005 · 398 citations
Customer Satisfaction, Service Recovery, Hospitality Marketing +14
Rows per page
1–5 of 53