Concepedia

Umashankar Venkatesh

UV

12

Publications

797

Citations

11

H-Index

2001

Active since

Affiliations

International Management Institute(Current)

Great Lakes Institute of Management

Umashankar Venkatesh is an author at International Management Institute specializing in management, business, and marketing.

Top concepts

ManagementBusinessMarketingHospitality MarketingConsumer ResearchMarketing InsightsHospitality ManagementArtsTourismEngineering

Publications per year

2001–2021

12

Publications

12

Balanced scorecards in managing higher education institutions: an Indian perspective

Umashankar Venkatesh, Kirti Dutta · International Journal of Educational Management · 2007 · 162 citations

Education, Educational Development, Student Outcome +17

A Comparative Study of Consumers' Green Practice Orientation in India and the United States: A Study from the Restaurant Industry

Kirti Dutta, Umashankar Venkatesh, Gunae Choi et al. · Journal of Foodservice Business Research · 2008 · 151 citations

Service failure and recovery strategies in the restaurant sector

Kirti Dutta, Umashankar Venkatesh, H. G. Parsa · International Journal of Contemporary Hospitality Management · 2007 · 88 citations

Customer Experience, Customer Satisfaction, Consumer Research +18

IOT Enabled Smart Logistics Using Smart Contracts

Senthamiz Selvi Arumugam, Umashankar Venkatesh, Nanjangud C. Narendra et al. · 2018 · 83 citations

Engineering, Cloud-based Manufacturing, Industrial Engineering +15

Social software practices on the internet

Mridula Dwivedi, T.P. Shibu, Umashankar Venkatesh · International Journal of Contemporary Hospitality Management · 2007 · 69 citations

Digital Marketing, Social Technologies, Communication +20

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