Concepedia
Statistics
Publications
11
Citations
353
H-Index
10
Active since
2012
Affiliations
Beijing Union University(Current)
University of Stavanger
University of Central Florida
Hong Kong Polytechnic University
Oklahoma State University
Zhenpeng Luo is an author at Beijing Union University specializing in organizational behavior, management, and business.
Top concepts
BusinessManagementOrganizational BehaviorHospitality IndustryHospitality MarketingHospitality ManagementEducationHospitalityMarketingLeadership
Publications per year
2012–2023
Marketing China to U.S. travelers through electronic word-of-mouth and destination image: Taking Beijing as an example
Ran Li, Zhenpeng Luo, Anil Bilgihan et al. · Journal Of Vacation Marketing · 2021 · 56 citations · Full text
Tourism Management, Tourism Performance, Tourism Supply +24
Justice perceptions and drives of hotel employee social loafing behavior
Zhenpeng Luo, Hailin Qu, Einar Marnburg · International Journal of Hospitality Management · 2012 · 54 citations
Employee Involvement, Work Attitude, Employee Attitude +8
Guest-Defined Hotel Service Quality and Its Impacts on Guest Loyalty
Zhenpeng Luo, Hailin Qu · Journal of Quality Assurance in Hospitality & Tourism · 2016 · 42 citations
Customer Experience, Customer Satisfaction, Consumer Research +16
Linking leadership and justice to organizational commitment
Zhenpeng Luo, Einar Marnburg, Rob Law · International Journal of Contemporary Hospitality Management · 2017 · 41 citations
Procedural Justice, Transformational Leadership, Organizational Culture +20
Driving frontline employees performance through mentorship, training, and interpersonal helping: The case of upscale hotels in China
Zhenpeng Luo, Emily Ma, Aijun Li · International Journal of Tourism Research · 2021 · 30 citations
Frontline Employees Performance, Job Performance, Education +23
1–5 of 11