Concepedia

Emily Ma

EM

Statistics

Publications

70

Citations

2.8K

H-Index

32

Active since

2010

Affiliations

University of Massachusetts Amherst(Current)

Griffith University

University of Surrey

Oklahoma State University

University of Florida

Emily Ma is an author at University of Massachusetts Amherst specializing in management, hospitality management, and organizational behavior.

Publications per year

2010–2025

70

Publications

70

Knowledge mapping of hospitality research − A visual analysis using CiteSpace

Xinjian Li, Emily Ma, Hailin Qu · International Journal of Hospitality Management · 2016 · 265 citations

Computing, Hospitality Management, Visualization +12

Social exchanges as motivators of hotel employees’ organizational citizenship behavior: The proposition and application of a new three-dimensional framework

Emily Ma, Hailin Qu · International Journal of Hospitality Management · 2011 · 223 citations · Full text

Management, Hospitality Management, Organizational Behavior +10

Working with service robots? A systematic literature review of hospitality employees’ perspectives

Jingjing Xu, Aaron Hsiao, Sacha Reid et al. · International Journal of Hospitality Management · 2023 · 114 citations

Management, Hospitality Management, Organizational Behavior +14

Daily green behavior as an antecedent and a moderator for visitors’ pro-environmental behaviors

Aijing Liu, Emily Ma, Hailin Qu et al. · Journal of Sustainable Tourism · 2020 · 107 citations

Management, Health Behavior, Tourism Management +17

Customer Loyalty With Fine Dining: The Moderating Role of Gender

Emily Ma, Hailin Qu, Rasha Ali Eliwa · Journal of Hospitality Marketing & Management · 2013 · 92 citations

Business, Hospitality Management, Marketing +16

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