Emily Ma

Knowledge mapping of hospitality research − A visual analysis using CiteSpace

Xinjian Li, Emily Ma, Hailin Qu · International Journal of Hospitality Management · 2016 · 257 citations

Tourism Management, Cartography, Hospitality Research +10

Social exchanges as motivators of hotel employees’ organizational citizenship behavior: The proposition and application of a new three-dimensional framework

Emily Ma, Hailin Qu · International Journal of Hospitality Management · 2011 · 222 citations · Full text

Employee Attitude, Organizational Communication, Management +10

Daily green behavior as an antecedent and a moderator for visitors’ pro-environmental behaviors

Aijing Liu, Emily Ma, Hailin Qu et al. · Journal of Sustainable Tourism · 2020 · 100 citations

Working with service robots? A systematic literature review of hospitality employees’ perspectives

Jingjing Xu, Aaron Hsiao, Sacha Reid et al. · International Journal of Hospitality Management · 2023 · 100 citations

Hospitality Human Resources, Systematic Literature Review, Performance Studies +11

Customer Loyalty With Fine Dining: The Moderating Role of Gender

Emily Ma, Hailin Qu, Rasha Ali Eliwa · Journal of Hospitality Marketing & Management · 2013 · 90 citations