Concepedia

Emily Ma

EM

Statistics

Publications

69

Citations

2.7K

H-Index

31

Active since

2010

Affiliations

University of Massachusetts Amherst(Current)

Griffith University

University of Surrey

Oklahoma State University

University of Florida

Emily Ma is an author at University of Massachusetts Amherst specializing in business, management, and hospitality management.

Top concepts

BusinessManagementHospitality ManagementOrganizational BehaviorTourismHuman ResourcesMarketingHospitality MarketingHospitalityHospitality Industry

Publications per year

2010–2025

69

Publications

69

Knowledge mapping of hospitality research − A visual analysis using CiteSpace

Xinjian Li, Emily Ma, Hailin Qu · International Journal of Hospitality Management · 2016 · 257 citations

Tourism Management, Cartography, Hospitality Research +10

Social exchanges as motivators of hotel employees’ organizational citizenship behavior: The proposition and application of a new three-dimensional framework

Emily Ma, Hailin Qu · International Journal of Hospitality Management · 2011 · 222 citations · Full text

Employee Attitude, Organizational Communication, Management +10

Daily green behavior as an antecedent and a moderator for visitors’ pro-environmental behaviors

Aijing Liu, Emily Ma, Hailin Qu et al. · Journal of Sustainable Tourism · 2020 · 100 citations

Working with service robots? A systematic literature review of hospitality employees’ perspectives

Jingjing Xu, Aaron Hsiao, Sacha Reid et al. · International Journal of Hospitality Management · 2023 · 100 citations

Hospitality Human Resources, Systematic Literature Review, Performance Studies +11

Customer Loyalty With Fine Dining: The Moderating Role of Gender

Emily Ma, Hailin Qu, Rasha Ali Eliwa · Journal of Hospitality Marketing & Management · 2013 · 90 citations

Rows per page

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