Concepedia

Valentina Pitardi

VP

Statistics

Publications

13

Citations

1.4K

H-Index

13

Active since

2017

Affiliations

University of Surrey(Current)

University of Portsmouth

National University of Singapore

Cardiff University

RWTH Aachen University

Valentina Pitardi is an author at University of Surrey specializing in social sciences, social psychology, and consumer behavior.

Publications per year

2017–2024

13

Publications

13

Alexa, <i>she's</i> not human but… Unveiling the drivers of consumers' trust in voice‐based artificial intelligence

Valentina Pitardi, Hannah R. Marriott · Psychology and Marketing · 2021 · 445 citations · Full text

Computing, Computer Science, Social Psychology +13

Service robots, agency and embarrassing service encounters

Valentina Pitardi, Jochen Wirtz, Stefanie Paluch et al. · Journal of service management · 2021 · 206 citations · Full text

Social Sciences, Psychology, Social Psychology +9

How stories generate consumer engagement: An exploratory study

Laurence Dessart, Valentina Pitardi · Journal of Business Research · 2019 · 175 citations · Full text

Business, Marketing, Marketing Management +12

How live chat assistants drive travel consumers’ attitudes, trust and purchase intentions

Graeme McLean, Kofi Osei-Frimpong, Alan Wilson et al. · International Journal of Contemporary Hospitality Management · 2020 · 119 citations · Full text

Business, Communication, Social Psychology +17

One is the loneliest number… Two can be as bad as one. The influence of AI Friendship Apps on users' well‐being and addiction

Hannah R. Marriott, Valentina Pitardi · Psychology and Marketing · 2023 · 108 citations · Full text

Social Sciences, Psychology, Social Psychology +9

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