28
Publications
4.3K
Citations
23
H-Index
1971
Active since
Benjamin Schneider is an author at University of Maryland, College Park specializing in organizational behavior, management, and business.
Top concepts
BusinessManagementOrganizational BehaviorEducationHuman ResourcesMedicineEngineeringOrganizational CommunicationStrategyBusiness Strategy
Publications per year
1971–2020
28
28
Understanding Customer Delight and Outrage
Benjamin Schneider, David Bowen · Sloan management review · 1999 · 506 citations
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1–5 of 28