Concepedia

Susan S. White

SS

7

Publications

2K

Citations

7

H-Index

1997

Active since

Affiliations

University of Maryland, College Park(Current)

Susan S. White is an author at University of Maryland, College Park specializing in marketing, business, and service quality.

Top concepts

Publications per year

1997–2000

7

Publications

7

Linking service climate and customer perceptions of service quality: Tests of a causal model.

Benjamin Schneider, Susan S. White · Journal of Applied Psychology · 1998 · 1.7K citations

, , +15

Climbing the Commitment Ladder

Susan S. White, Benjamin Schneider · Journal of Service Research · 2000 · 99 citations

, , +20

Problems with the pygmalion effect and some proposed solutions

Susan S. White, Edwin A. Locke · The Leadership Quarterly · 2000 · 99 citations

, , +4

Linking service climate and customer perceptions of service quality: Tests of a causal model.

Benjamin Schneider, Susan S. White, Michelle C. Paul · Journal of Applied Psychology · 1998 · 74 citations

, , +7

Understanding high school student leaders, i

Benjamin Schneider, Michelle C. Paul, Susan S. White et al. · The Leadership Quarterly · 1999 · 61 citations

, , +3

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