Sloan management review

SUCCESSFUL KNOWLEDGE MANAGEMENT PROJECTS

H Davenport Thomas, W Delong David, C Beers Michael · 1998 · 2.9K citations

Management, Knowledge Management, Project Management +6

Managing Codified Knowledge

Michael H. Zack · 1999 · 1.4K citations

Management, Knowledge Management, Strategy +14

Do Customer Loyalty Programs Really Work

Grahame R. Dowling, Mark Uncles · 1997 · 1K citations

Business, Marketing, Marketing Management +12

Core IS Capabilities for Exploiting Information Technology

David Feeny, Leslie P. Willcocks · 1998 · 929 citations

Business, Information Systems, Information Technology +7

STRATEGIC OUTSOURCING: LEVERAGING KNOWLEDGE CAPABILITIES

James Brian Quinn · 1999 · 911 citations

Management, Knowledge Management, Strategic Management +14