Concepedia

David Bowen

DB

22

Publications

1.6K

Citations

18

H-Index

1999

Active since

Affiliations

Oxford Brookes University(Current)

Maldives National University

David Bowen is an author at Oxford Brookes University specializing in tourism, business, and destination marketing.

Top concepts

TourismBusinessCultureDestination MarketingMarketingCustomer SatisfactionTourism SupplyPerformance StudiesEducationSocial Sciences

Publications per year

1999–2023

22

Publications

22

Understanding Customer Delight and Outrage

Benjamin Schneider, David Bowen · Sloan management review · 1999 · 506 citations

Reflections on tourist satisfaction research: Past, present and future

David Bowen, Jackie Clarke · Journal Of Vacation Marketing · 2002 · 164 citations · Full text

Customer Satisfaction, Quality Of Life, Tourism Management +17

Antecedents of consumer satisfaction and dis-satisfaction (CS/D) on long-haul inclusive tours — a reality check on theoretical considerations

David Bowen · Tourism Management · 2001 · 156 citations

Long-haul Inclusive Tours, Customer Satisfaction, Tourism Management +9

Research through Participant Observation in Tourism: A Creative Solution to the Measurement of Consumer Satisfaction/Dissatisfaction (CS/D) among Tourists

David Bowen · Journal of Travel Research · 2002 · 107 citations

Customer Satisfaction, Tourism Management, Tourism Performance +17

Politics and tourism interface

Levent Altınay, David Bowen · Annals of Tourism Research · 2006 · 88 citations

Culture, Destination Marketing, Tourism Interface +7

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