Concepedia
Statistics
Publications
27
Citations
1.6K
H-Index
18
Active since
1999
Affiliations
RMIT University(Current)
Charles Darwin University
Microsoft Research (United Kingdom)
MIT University
Microsoft (United States)
Christopher White is an author at RMIT University specializing in marketing, management, and consumer behavior.
Publications per year
1999–2020
Analysing service quality in the hospitality industry
Amy Wong, Alison Dean, Christopher White · Managing Service Quality · 1999 · 353 citations
Management, Hospitality Management, Quality Management +14
Satisfaction emotions and consumer behavioral intentions
Christopher White, Ting Yu · Journal of Services Marketing · 2005 · 273 citations
Business, Hospitality Management, Marketing +11
Destination image: to see or not to see?
Christopher White · International Journal of Contemporary Hospitality Management · 2004 · 112 citations · Full text
Management, Tourism Management, Destination Management +16
The impact of emotions on service quality, satisfaction, and positive word-of-mouth intentions over time
Christopher White · Journal of Marketing Management · 2010 · 106 citations
Business, Marketing, Marketing Management +16
The impact of motivation on customer satisfaction formation: a self-determination perspective
Christopher White · European Journal of Marketing · 2015 · 85 citations
Business, Marketing, Psychology +13
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