Statistics
Publications
83
Citations
8.4K
H-Index
46
Active since
1991
Robert E. Morgan is an author at Cardiff University specializing in business, management, and business strategy.
Publications per year
1991–2024
83
83
The Multilevel Nature of Customer Experience Research: An Integrative Review and Research Agenda
Anne‐Madeleine Kranzbühler, Mirella Kleijnen, Robert E. Morgan et al. · International Journal of Management Reviews · 2017 · 353 citations · Full text
Customer Experience, Customer Satisfaction, Consumer Study +23
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