Concepedia
Statistics
Publications
17
Citations
1.4K
H-Index
14
Active since
2002
Affiliations
University of Castilla-La Mancha(Current)
Universidad Autónoma de Chile
Universidad Internacional De La Rioja
Águeda Esteban Talaya is an author at University of Castilla-La Mancha specializing in business, marketing, and management.
Top concepts
BusinessMarketingManagementCustomer SatisfactionTourismConsumer ResearchMarketing StrategyDestination MarketingService QualityBusiness Strategy
Publications per year
2002–2023
An integrated model of price, satisfaction and loyalty: an empirical analysis in the service sector
David Martín‐Consuegra, Arturo Molina, Águeda Esteban Talaya · Journal of Product & Brand Management · 2007 · 389 citations
Customer Satisfaction, Consumer Uncertainty, Consumer Research +17
Relational benefits and customer satisfaction in retail banking
Arturo Molina, David Martín‐Consuegra, Águeda Esteban Talaya · International Journal of Bank Marketing · 2007 · 181 citations
Relational Benefits, Customer Satisfaction, Relationship Marketing +14
Tourism Brochures
Arturo Molina, Águeda Esteban Talaya · Annals of Tourism Research · 2006 · 170 citations
Development of a multiple-item scale for measuring customer satisfaction in travel agencies services
Ángel Millán Campos, Águeda Esteban Talaya · Tourism Management · 2003 · 128 citations
Travel Agencies Services, Customer Satisfaction, Customer Experience +8
Market segmentation in wine tourism: strategies for wineries and destinations in Spain
Arturo Molina, Mar Gómez, Belén González‐Díaz et al. · Journal of Wine Research · 2015 · 86 citations
Wine Tourists, Customer Satisfaction, Tourism Management +15
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