Steven W. Hartley - Concepedia

Author

Steven W. Hartley

University of Denver

Also Known As

S. W. Hartley, S.W. Hartley, STEVEN W. HARTLEY, Steven Hartley, Steven W. Hartley

Publications

2.3K

Citations

H-Index

Concepts

All Affiliations

University of Denver University of Minnesota System Binghamton University University of Colorado Denver University of Wisconsin–Madison

About

Steven W. Hartley is an author at University of Denver specializing in business, management, and marketing.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	12	13	2.2K
2	Management	12	13	1K
3	Arts	1	1	37
4	Education	1	1	21
5	Engineering	1	1	12

Steven W. Hartley

Publications

2.2K

Citations

H-Index

Page 1

	Year	Citations
The Determinants of Salesperson Performance: A Meta-Analysis Gilbert A. Churchill, Neil M. Ford, Steven W. Hartley, Journal of Marketing Research Performance ManagementCustomer SatisfactionPerformance StudiesMeta-analysis TechniquesUnpublished Literature Un	1985	1.2K
The Determinants of Salesperson Performance: A Meta-Analysis Gilbert A. Churchill, Neil M. Ford, Steven W. Hartley, Journal of Marketing Research Performance ManagementCustomer SatisfactionEmployee AttitudeMeta-analysis TechniquesSalesperson Performance	1985	538
A path-analytic study of a model of salesperson performance Alan J. Dubinsky, Steven W. Hartley Journal of the Academy of Marketing Science Performance ManagementCustomer SatisfactionSales ManagementSalesperson PerformanceManagement	1986	179
Sales Force Activities and Marketing Strategies in Industrial Firms: Relationships and Implications James Cross, Steven W. Hartley, William Rudelius, Journal of Personal Selling and Sales Management Sales Force ActivitiesIndustrial FirmsMarket DevelopmentSales TrainingSales Management	2001	59
Antecedents of retail salesperson performance: A path-analytic perspective Alan J. Dubinsky, Steven W. Hartley Journal of Business Research Performance ManagementCustomer SatisfactionManagementConsumer ResearchBusiness	1986	50
Improving integrated marketing communications practices: A comparison of objectives and results Charles H. Patti, Steven W. Hartley, Maria M. van Dessel, Journal of Marketing Communications Customer SatisfactionCommunication ManagementOrganizational CommunicationCommunication ObjectivesInteractive Marketing	2015	37
How buyers view industrial salespeople Heather M. Hayes, Steven W. Hartley Industrial Marketing Management Sales ManagementIndustrial SalespeopleConsumer ResearchBusinessManagement	1989	34
Reimagining customer service through journey mapping and measurement Charles H. Patti, Maria M. van Dessel, Steven W. Hartley European Journal of Marketing Customer ExperienceCustomer SatisfactionData ScienceBusiness IntelligenceService Quality	2020	31
HOW SALES PROMOTION CAN WORK FOR AND AGAINST YOU Steven W. Hartley, James S. Cross Journal of Consumer Marketing Sales Promotion ActivitiesConsumer Decision MakingDigital MarketingSales ManagementProfessional Selling	1988	22
An approach for assessing individual versus group effects in performance evaluations Francis J. Yammarino, Alan J. Dubinsky, Steven W. Hartley Journal of Occupational Psychology Group AssessmentGeneralizability TheoryIndividual DifferencesJob PerformanceEducation	1987	21

Page 1