Concepedia
Statistics
Publications
29
Citations
1.5K
H-Index
19
Active since
2002
Affiliations
University of Nevada, Las Vegas(Current)
University of Missouri
Florida Gulf Coast University
University of New Orleans
University of South Florida Sarasota–Manatee
Mehmet Erdem is an author at University of Nevada, Las Vegas specializing in management, business, and customer satisfaction.
Top concepts
ManagementBusinessCustomer SatisfactionHospitality ManagementMarketingHospitalityConsumer ResearchHospitality MarketingTourismHospitality Industry
Publications per year
2002–2024
Measuring the impact of human resource management practices on hospitality firms’ performances
Seonghee Cho, Robert H. Woods, SooCheong Jang et al. · International Journal of Hospitality Management · 2005 · 386 citations
Performance Management, Hospitality Human Resources, Management +8
Hotel social media marketing: a study on message strategy and its effectiveness
Xi Yu Leung, Billy Bai, Mehmet Erdem · Journal of Hospitality and Tourism Technology · 2017 · 108 citations
Customer Satisfaction, Digital Marketing, Social Marketing +21
The Impact of Technology Amenities on Hotel Guest Overall Satisfaction
Cihan Çobanoğlu, Katerina Berezina, Michael L. Kasavana et al. · Journal of Quality Assurance in Hospitality & Tourism · 2011 · 104 citations
Travel Packaging on the Internet
Sarah Tanford, Şeyhmus Baloğlu, Mehmet Erdem · Journal of Travel Research · 2011 · 83 citations
Customer Satisfaction, Digital Marketing, Consumer Research +19
Hotel experiences during the COVID-19 pandemic: high-touch versus high-tech
Dori Davari, Saeed Vayghan, SooCheong Jang et al. · International Journal of Contemporary Hospitality Management · 2022 · 77 citations
Customer Experience, Customer Satisfaction, Digital Marketing +24
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