Concepedia

Katerina Berezina

KB

19

Publications

1.9K

Citations

16

H-Index

2011

Active since

Affiliations

University of South Florida Sarasota–Manatee(Current)

University of Mississippi

University of Central Florida

University of Florida

Florida Atlantic University

Katerina Berezina is an author at University of South Florida Sarasota–Manatee specializing in marketing, business, and management.

ORCID

Top concepts

Publications per year

2011–2024

19

Publications

19

Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews

Katerina Berezina, Anil Bilgihan, Cihan Çobanoğlu et al. · Journal of Hospitality Marketing & Management · 2015 · 546 citations

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Adoption of robots and service automation by tourism and hospitality companies

Stanislav Ivanov, Craig Webster, Katerina Berezina · PROA-UA · 2019 · 419 citations · Full text

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Comparing customer perceptions of hotel and peer-to-peer accommodation advantages and disadvantages

Hasan Birinci, Katerina Berezina, Cihan Çobanoğlu · International Journal of Contemporary Hospitality Management · 2018 · 184 citations

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The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word‐of‐mouth

Katerina Berezina, Cihan Çobanoğlu, Brian Miller et al. · International Journal of Contemporary Hospitality Management · 2012 · 162 citations

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Predicting satisfaction and intentions to use online food delivery: What really makes a difference?

Katerina Annaraud, Katerina Berezina · Journal of Foodservice Business Research · 2020 · 123 citations

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