Paul P. Maglio

On value and value co-creation: A service systems and service logic perspective

Stephen L. Vargo, Paul P. Maglio, Melissa Archpru Akaka · European Management Journal · 2008 · 3.1K citations

Business, Information Systems, Management Information Systems +14

On Distinguishing Epistemic from Pragmatic Action

David Kirsh, Paul P. Maglio · Cognitive Science · 1994 · 1.4K citations

Social Sciences, Psychology, Cognitive Psychology +10

Fundamentals of service science

Paul P. Maglio, Jim Spohrer · Journal of the Academy of Marketing Science · 2007 · 1.3K citations

Business, Marketing, Service Design +11

Steps toward a science of service systems

Jim Spohrer, Paul P. Maglio, J. Bailey et al. · Computer · 2007 · 1.3K citations

Management, Economics, Systems Engineering +8

The service system is the basic abstraction of service science

Paul P. Maglio, Stephen L. Vargo, N. Caswell et al. · Information Systems and e-Business Management · 2009 · 775 citations

Engineering, Systems Engineering, Service Design +11