Concepedia

Jim Spohrer

JS

Statistics

Publications

54

Citations

9.1K

H-Index

31

Active since

1986

Affiliations

IBM Research - Almaden(Current)

IBM (United States)

University of Washington Tacoma

University of Salerno

Northern Kentucky University

Jim Spohrer is an author at IBM Research - Almaden specializing in service management, service operations, and computing.

Publications per year

1986–2023

54

Publications

54

Fundamentals of service science

Paul P. Maglio, Jim Spohrer · Journal of the Academy of Marketing Science · 2007 · 1.3K citations

Business, Marketing, Service Design +11

Steps toward a science of service systems

Jim Spohrer, Paul P. Maglio, J. Bailey et al. · Computer · 2007 · 1.3K citations

Management, Economics, Systems Engineering +8

A research manifesto for services science

Henry Chesbrough, Jim Spohrer · Communications of the ACM · 2006 · 1K citations

Management, Innovation Management, Innovation +8

The service system is the basic abstraction of service science

Paul P. Maglio, Stephen L. Vargo, N. Caswell et al. · Information Systems and e-Business Management · 2009 · 775 citations

Engineering, Systems Engineering, Service Design +11

The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co‐Creation of Value

Jim Spohrer, Paul P. Maglio · Production and Operations Management · 2008 · 732 citations

Management, Innovation Management, Business Strategy +12

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