Concepedia

Sijun Wang

SW

15

Publications

931

Citations

13

H-Index

2004

Active since

Affiliations

Loyola Marymount University(Current)

University of Alabama

California State Polytechnic University

Jinan University

Grand Valley State University

Sijun Wang is an author at Loyola Marymount University specializing in management, business, and marketing.

Top concepts

ManagementBusinessMarketingConsumer ResearchCustomer SatisfactionCommunicationOrganizational BehaviorPersuasionBrand ManagementConsumer Behavior

Publications per year

2004–2023

15

Publications

15

Disclosure Antecedents in an Online Service Context

David L. Mothersbaugh, William Foxx, Sharon E. Beatty et al. · Journal of Service Research · 2011 · 240 citations

Behavioral Decision Making, Consumer Research, Confidentiality +19

Stakeholder Collaboration: Implications for Stakeholder Theory and Practice

Grant T. Savage, Michele D. Bunn, Barbara Gray et al. · Journal of Business Ethics · 2010 · 164 citations

Stakeholder Management, Stakeholder Theory, Management +4

Betrayal? Relationship quality implications in service recovery

Betsy Bugg Holloway, Sijun Wang, Sharon E. Beatty · Journal of Services Marketing · 2009 · 89 citations

Total Quality Management, Customer Satisfaction, Consumer Research +19

Congruity's role in website attitude formation

Sijun Wang, Sharon E. Beatty, David L. Mothersbaugh · Journal of Business Research · 2008 · 74 citations

Social Media, Website Attitude Formation, Engineering +10

Employees’ Decision Making in the Face of Customers’ Fuzzy Return Requests

Sijun Wang, Sharon E. Beatty, Jeanny Liu · Journal of Marketing · 2012 · 65 citations

Customer Satisfaction, Behavioral Decision Making, Consumer Research +22

Rows per page

1–5 of 15