Zhen Zhu - Concepedia

Author

Zhen Zhu

IMT School for Advanced Studies Lucca ORCID

Also Known As

Li, Zhaowei, ZHEN ZHU, Zhen Cai Zhu, Zhen Yu Zhu, Zhen Zhu, Zhen. Zhu (7989449), Zhu Zhen, Zhu, Zhen

102

Publications

1.6K

Citations

H-Index

123

Concepts

All Affiliations

IMT School for Advanced Studies Lucca KU Leuven University of Greenwich Foshan University Babson College

About

Zhen Zhu is an author at IMT School for Advanced Studies Lucca specializing in engineering, business, and management.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Engineering	10	10	496
2	Business	8	8	572
3	Arts	2	2	33
4	Health Sciences	2	2	21
5	Education	1	1	50

Zhen Zhu

Publications

1.4K

Citations

H-Index

Page 1

	Year	Citations
Fix It or Leave It? Customer Recovery from Self-service Technology Failures Zhen Zhu, Cheryl Nakata, K. Sivakumar, Journal of Retailing Customer SatisfactionSelf-service TechnologyCustomer RecoverySelf-service Technology FailuresService Recovery	2012	221
World Input-Output Network Federica Cerina, Zhen Zhu, Alessandro Chessa, PLoS ONE World Input-output NetworkProduction SystemsEngineeringNetwork AnalysisGlobal Production Network	2015	220
Self-service technology effectiveness: the role of design features and individual traits Zhen Zhu, Cheryl Nakata, K. Sivakumar, Journal of the Academy of Marketing Science Customer SatisfactionDesign FeaturesSelf-service TechnologySelf-managementIndividual Traits	2007	184
The effects of ageing population on health expenditure and economic growth in China: A Bayesian-VAR approach Milena Lopreite, Zhen Zhu Social Science & Medicine Economics Of AgingPopulation AgingHealth EconomicsPopulation ScienceLongevity	2020	137
A Mathematical Model of Service Failure and Recovery Strategies* Zhen Zhu, K. Sivakumar, A. Parasuraman Decision Sciences Customer SatisfactionEngineeringIt Disaster RecoveryOptimal System DesignOperations Research	2004	99
The Rise of China in the International Trade Network: A Community Core Detection Approach Zhen Zhu, Federica Cerina, Alessandro Chessa, PLoS ONE	2014	89
Study on the IOT Architecture and Access Technology Changle Zhong, Zhen Zhu, Ren-gen Huang Access TechnologyEngineeringEdge ComputingSmart CityThree-layer Architecture	2017	53
Technology Diffusion on the International Trade Network Gary D. Ferrier, Javier A. Reyes, Zhen Zhu Journal of Public Economic Theory New TechnologiesInnovation AdoptionTradeEducationGlobal Production Network	2016	50
Manifold NMF with L 21 norm for clustering Baolei Wu, Enyuan Wang, Zhen Zhu, Neurocomputing Manifold LearningData ScienceManifold ModelingNonlinear Dimensionality ReductionManifold Nmf	2017	41
Global Value Trees Zhen Zhu, Michelangelo Puliga, Federica Cerina, PLoS ONE	2015	36

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