Concepedia

Cindy Yunhsin Chou

CY

22

Publications

740

Citations

17

H-Index

2014

Active since

Affiliations

Yuan Ze University(Current)

National Taiwan Normal University

Murdoch University

National Chengchi University

Queensland University of Technology

Cindy Yunhsin Chou is an author at Yuan Ze University specializing in management, marketing, and customer satisfaction.

Top concepts

ManagementMarketingCustomer SatisfactionBusinessConsumer BehaviorConsumer ResearchCommunicationUser ExperienceMarketing InsightsOrganizational Behavior

Publications per year

2014–2023

22

Publications

22

Business co-creation for service innovation in the hospitality and tourism industry

Ja‐Shen Chen, Don Kerr, Cindy Yunhsin Chou et al. · International Journal of Contemporary Hospitality Management · 2017 · 132 citations

Customer Satisfaction, Service Innovation, Tourism Industry +19

Enhancing online rapport experience via augmented reality

Tseng-Lung Huang, Shane Mathews, Cindy Yunhsin Chou · Journal of Services Marketing · 2019 · 84 citations

Engineering, Smartpls 3, Consumer Research +24

Service system well-being: conceptualising a holistic concept

Cheryl Leo, G Laud, Cindy Yunhsin Chou · Journal of service management · 2019 · 52 citations

Quality Of Life, Customer Satisfaction, Organizations +24

Sharing Economy Service Experience and Its Effects on Behavioral Intention

Hung-Tai Tsou, Ja‐Shen Chen, Cindy Yunhsin Chou et al. · Sustainability · 2019 · 43 citations · Full text

Customer Satisfaction, Consumer Research, Share Spare Resources +17

Organizational intellectual capital and its relation to frontline service employee innovative behavior: consumer value co-creation behavior as a moderator

Cindy Yunhsin Chou, Chin Hsiu Huang, Tzu-An Lin · Service Business · 2018 · 40 citations

Organizational Communication, Organizational Characteristic, Organizational Intellectual Capital +8

Rows per page

1–5 of 22