Cindy Yunhsin Chou - Concepedia

Author

Cindy Yunhsin Chou

Yuan Ze University ORCID

Also Known As

Chou, Cindy Yunhsin, Cindy Chou, Cindy Yunhsin Chou

Publications

745

Citations

H-Index

103

Concepts

All Affiliations

Yuan Ze University National Taiwan Normal University Murdoch University National Chengchi University Queensland University of Technology

About

Cindy Yunhsin Chou is an author at Yuan Ze University specializing in management, marketing, and customer satisfaction.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	14	16	635
2	Business	10	10	420
3	Arts	2	2	59
4	Engineering	2	2	112
5	Education	1	1	29

Cindy Yunhsin Chou

Publications

740

Citations

H-Index

Page 1

	Year	Citations
Business co-creation for service innovation in the hospitality and tourism industry Ja‐Shen Chen, Don Kerr, Cindy Yunhsin Chou, International Journal of Contemporary Hospitality Management Customer SatisfactionService InnovationTourism IndustryTechnology AdoptionInnovation Management	2017	132
Enhancing online rapport experience via augmented reality Tseng-Lung Huang, Shane Mathews, Cindy Yunhsin Chou Journal of Services Marketing EngineeringSmartpls 3Consumer ResearchUser-centered DesignCommunication	2019	84
Service system well-being: conceptualising a holistic concept Cheryl Leo, G Laud, Cindy Yunhsin Chou Journal of service management Quality Of LifeCustomer SatisfactionOrganizationsServices ManagementOrganizational Behavior	2019	52
Sharing Economy Service Experience and Its Effects on Behavioral Intention Hung-Tai Tsou, Ja‐Shen Chen, Cindy Yunhsin Chou, Sustainability Customer SatisfactionConsumer ResearchShare Spare ResourcesManagementConsumer Behavior	2019	43
Organizational intellectual capital and its relation to frontline service employee innovative behavior: consumer value co-creation behavior as a moderator Cindy Yunhsin Chou, Chin Hsiu Huang, Tzu-An Lin Service Business Organizational CommunicationOrganizational CharacteristicOrganizational Intellectual CapitalManagementBusiness	2018	40
Effect of multichannel service delivery quality on customers’ continued engagement intention Ja‐Shen Chen, Hung-Tai Tsou, Cindy Yunhsin Chou, Asia Pacific Journal of Marketing and Logistics Customer ExperienceCustomer SatisfactionEngagement IntentionMsdq ModelDigital Marketing	2019	39
Value cocreation in livestreaming and its effect on consumer‐simulated experience and continued use intention Cindy Yunhsin Chou, Ja‐Shen Chen, Shao‐Kai Lin International Journal of Consumer Studies Customer SatisfactionEntertainment MarketingDigital MarketingConsumer StudyUse Intention	2022	33
Adverse behavioral and relational consequences of service innovation failure Shuling Liao, Cindy Yunhsin Chou, Tzu-Han Lin Journal of Business Research Customer SatisfactionService InnovationService ResearchManagementBusiness	2014	32
A Transformative Service View on the Effects of Festivalscapes on Local Residents' Subjective Well-Being Cindy Yunhsin Chou, Shih-Chang Huang, Judith Mair Event Management Transformative Service ViewTaipei Lantern FestivalCultureLeisure StudyCommunity Development	2018	29
When feeling good counts! Impact of consumer gratitude and life satisfaction in access-based services Cindy Yunhsin Chou, Cheryl Leo, Yelena Tsarenko, European Journal of Marketing Quality Of LifeCustomer SatisfactionConsumer GratitudeTourist ExperienceConsumer Motivation	2022	29

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