Statistics
Publications
58
Citations
4.9K
H-Index
32
Active since
2007
Philipp Klaus is an author at International University of Monaco specializing in marketing, business, and customer experience management.
Publications per year
2007–2024
58
58
Fresh perspectives on customer experience
Janet R. McColl‐Kennedy, Anders Gustafsson, Elina Jaakkola et al. · Journal of Services Marketing · 2015 · 261 citations · Full text
1–5 of 58