Concepedia

Dena Hale

DH

12

Publications

398

Citations

10

H-Index

2009

Active since

Affiliations

University of Louisiana at Lafayette(Current)

Nova Southeastern University

Southeast Missouri State University

Southern Illinois University Carbondale

Stetson University

Dena Hale is an author at University of Louisiana at Lafayette specializing in management, business, and marketing.

Top concepts

BusinessMarketingManagementConsumer BehaviorConsumer ResearchCustomer SatisfactionInteractive MarketingConsumer Decision MakingInnovationDigital Marketing

Publications per year

2009–2022

12

Publications

12

Service innovation: A comparative study of U.S. and Indian service firms

Ramendra Thakur, Dena Hale · Journal of Business Research · 2012 · 145 citations

Marketing, Service Innovation, Service Research +10

Under the sway of a mobile device during an in‐store shopping experience

Cindy B. Rippé, Suri Weisfeld‐Spolter, Yuliya V. Yurova et al. · Psychology and Marketing · 2017 · 61 citations

Customer Satisfaction, Mobile Interaction, Digital Marketing +21

Strategic crisis response: managerial implications and direction for recovery and survival

Ramendra Thakur, Dena Hale · Journal of Business and Industrial Marketing · 2022 · 31 citations

Crisis Framework, Public Health Crisis, Emergency Management +28

WHAT MOTIVATES CONSUMERS TO PARTAKE IN CYBER SHILLING?

Ramendra Thakur, Dena Hale, John H. Summey · The Journal of Marketing Theory and Practice · 2018 · 27 citations

Customer Satisfaction, Digital Marketing, Consumer Research +19

Information search for home, medical, and financial services by mature consumers

Suzanne Altobello Nasco, Dena Hale · Journal of Services Marketing · 2009 · 26 citations

Customer Satisfaction, Consumer Uncertainty, New Service Purchases +24

Rows per page

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