Journal of Marketing · 1980 · 163 citations · 0 references
ManagementMarketingPerformance ManagementIndustrial-organizational PsychologyPerformance MeasurementSales ManagementConsumer SatisfactionCustomer SatisfactionJob SatisfactionOrganizational PerformanceSales LeadershipSales SelectionSales Force Job SatisfactionSales Force Performance EvaluationSales Force ProductivitySales SuccessSalesforce Effectiveness