Factors Determining the Quality of University Education: Students’ Views

Effectiveness of virtual reality-based instruction on students' learning outcomes in K-12 and higher education: A meta-analysis

Zahira Merchant, Ernest T. Goetz, Lauren Cıfuentes et al. · Computers & Education · 2013 · 1.7K citations

Education, Educational Technology, Higher Education +13

The perceived service quality concept – a mistake?

Christian Grönroos · Managing Service Quality · 2001 · 482 citations

Business, Marketing, Marketing Management +10

Evaluation of the factors that determine quality in higher education: an empirical study

Maria Tsinidou, Vassilis C. Gerogiannis, Panos Fitsilis · Quality Assurance in Education · 2010 · 407 citations

Education, Educational Assessment, Higher Education +14

Making sense of higher education: students as consumers and the value of the university experience

Tony Woodall, Alex Hiller, Sheilagh Resnick · Studies in Higher Education · 2012 · 351 citations

Education, Higher Education, Consumption Studies +8

Breaking Higher Education's Iron Triangle: Access, Cost, and Quality

John Daniel, Asha Kanwar, Stamenka Uvalić‐Trumbić · Change The Magazine of Higher Learning · 2009 · 135 citations

Education, Education Policy, Higher Education +14