Publication | Closed Access
Business outcomes of product repairability: A survey-based study of consumer repair experiences
71
Citations
38
References
2016
Year
Consumer-driven Product DevelopmentCustomer SatisfactionService QualityService RecoveryProduct RepairabilityManagementConsumer ResearchBusinessImproved Product QualityConsumer BehaviorBusiness OutcomesProduct QualityConsumer Repair ExperiencesMarketing
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|---|---|---|
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