Journal of Marketing · 2004 · 1.4K citations · 64 references
BusinessBusiness EconomicsEconomicsMicroeconomicsPricing StrategyPricing TheoryPricing DecisionsFairnessManagerial PracticePerceived Price FairnessPricing Psychology
Recent news coverage on pricing portrays the importance of price fairness. This article conceptually integrates the theoretical foundations of fairness perceptions and summarizes empirical findings on price fairness. The authors identify research issues and gaps in existing knowledge on buyers’ perceptions of price fairness. The article concludes with guidelines for managerial practice.
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The Commitment-Trust Theory of Relationship Marketing
Robert M. Morgan, Shelby D. Hunt · Journal of Marketing · 1994 · 17.4K citations
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