Concepedia

Evaluating functional relationship between image, customer satisfaction and customer loyalty using general maximum entropy

Mokhtar Abdullah, Amjad D. Al‐Nasser, Nooreha Husain

Total Quality Management · 2000 · 89 citations · 12 references

DOI

Concepts

Abstract

(2000). Evaluating functional relationship between image, customer satisfaction and customer loyalty using general maximum entropy. Total Quality Management: Vol. 11, No. 4-6, pp. 826-829.

References

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