Concepedia
SSRN Electronic Journal · 2006 · 20 citations · 16 references
Open access
16
Multivariate Data Analysis.
H. Herne, William W. Cooley, Paul R. Lohnes · Journal of the Royal Statistical Society Series A (General) · 1973 · 35.8K citations
Parallel Analysis, Univariate Analysis, Multivariate Data Analysis +15
Conceptualizing, Measuring, and Managing Customer-Based Brand Equity
Kevin Lane Keller · Journal of Marketing · 1993 · 10.5K citations
Customer Satisfaction, Brand Perception, Individual Consumer +14
Kevin Lane Keller · Journal of Marketing · 1993 · 7.5K citations
Whence Consumer Loyalty?
Richard L. Oliver · Journal of Marketing · 1999 · 6.9K citations
Customer Satisfaction, Relationship Marketing, Whence Consumer Loyalty +11
The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty
Arjun Chaudhuri, Morris B. Holbrook · Journal of Marketing · 2001 · 6.4K citations
Customer Satisfaction, Brand Affect, Brand Strategy +17