Publication | Closed Access
An Examination of the Determinants of Entertainment Vacationers’ Intentions to Revisit
528
Citations
42
References
2001
Year
Customer SatisfactionTourism ManagementTourism PerformanceLeisure StudyVacation SatisfactionConsumer ResearchHospitalityCultural TourismDestination ManagementPast Vacation BehaviorHospitality MarketingManagementConsumer BehaviorHospitality IndustryBehavioral SciencesPurchase IntentionMarketingDestination MarketingPerformance StudiesEntertainment PackageBusinessTourismTourist ExperienceHospitality Management
The study examined how past vacation behavior, satisfaction, and perceived value predict entertainment travelers’ intentions to revisit and repurchase. Participants were travelers who inquired about purchasing an entertainment package and were systematically selected over a 12‑month period. Results show that past behavior, satisfaction, and perceived value predict intentions to revisit, but are poor predictors of attending live theater or booking entertainment packages, highlighting implications for destination management.
This study investigated the relationship of entertainment travelers’ past vacation behavior, vacation satisfaction, perceived vacation value, and intentions to revisit and repurchase. Subjects were inquirers for the purchase of an entertainment package that visited the destination and were systematically selected over a 12-month period. Results suggest that past behavior, satisfaction, and perceived value are good predictors of entertainment vacationers’ intentions to revisit the destination. It was further found that the variables of past behavior, satisfaction, and perceived value are poor predictors of intentions to visit and attend live theater entertainment or book an entertainment package during a visit. Given the relationships between past behavior, satisfaction, perceived value, and intentions to revisit, results of the present study provide important theoretical implications and direction for entertainment destination management.
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