Concepedia

The Marketing of Hospitality and Leisure Experiences

Noel Scott, Eric Laws, Philipp Boksberger

Journal of Hospitality Marketing & Management · 2009 · 136 citations · 33 references

Open access

Concepts

ManagementMarketingTourism ManagementHospitality MarketingHotel ManagementTourismCultural TourismCustomer Experience ManagementHotel MarketingTourism EconomicsTourism MarketingVisitor Experience ManagementExperience ValuationHospitality Customer ExperienceHospitality Experience DesignLeisure Experience DesignTourist Experience Co-creation

Abstract

In this article the authors introduce the concept of the experience economy and examine areas of debate in the tourism literature concerning the concept of experience.

References

33

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Business, Marketing, Marketing Management +7

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