The Effect of Trust and Information Sharing on Relationship Commitment in Supply Chain Management

Abstract

This paper examines the impact of trust and information sharing on relationship commitment. Our model is tested using linear regression analysis to analyze the data collected from a survey sample of 232 wholesalers, distributors and retailers in Klang Valley, Malaysia. Regression analysis results demonstrate that trust and information sharing significantly influenced the level of relationship commitment of the wholesalers, distributors and retailers with their key trading partners. It is proposed that improving trust and information sharing between trading partners lead to improved relationship commitment in supply chain management.