Journal of Public Relations Research · 1997 · 314 citations · 14 references
Social SciencesSocial PsychologyAdvocacyMediationPublic RelationsContingency TheoryPublic Relations TheoryExcellence TheoryTwo-way Symmetry
We argue here for a contingency theory of accommodation in public relations based on a continuum from pure accommodation to pure advocacy. The theory posits that antecedent, mediating, and moderating variables lead to greater or lesser accommodation. We identify 87 variables for inclusion in the matrix of factors affecting the degree of accommodation undertaken by public relations practitioners. We offer the theory as an alternative to the normative theory of excellence in public relations based on the two-way symmetrical model.
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