William L. Benoit

Image repair discourse and crisis communication

William L. Benoit · Public Relations Review · 1997 · 1.4K citations · Full text

Social Sciences, Communication, Crisis Management +13

Issue Ownership and Presidential Campaigning, 1952–2000

John R. Petrocik, William L. Benoit, Glenn J. Hansen · Political Science Quarterly · 2003 · 638 citations

Social Sciences, Communication, Political Science +14

A meta-analysis of the effects of viewing U.S. presidential debates

William L. Benoit, Glenn J. Hansen, Rebecca Verser · Communication Monographs · 2003 · 309 citations

Social Sciences, Political Communication, Political Science +17

AT&T: “Apologies are not enough”

William L. Benoit, Susan L. Brinson · Communication Quarterly · 1994 · 191 citations

Social Sciences, Communication, Advertising +6

Sears’ repair of its auto service image: Image restoration discourse in the corporate sector

William L. Benoit · Communication Studies · 1995 · 179 citations

Management, Marketing, Marketing Management +13