Journal of Marketing Research · 1992 · 3.8K citations · 20 references
ManagementMarketingOrganization StudiesInterpersonal RelationshipsRelationship MarketingResearch ManagementBusiness Market ResearchKnowledge ExchangeRelationship CommitmentRelationship ManagementTrust In Knowledge SharingDirect EffectsDyadic TrustIndirect EffectsRelationship Processes
Christine Moorman, Gerald Zaltman, Rohit Deshpande, Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations, Journal of Marketing Research, Vol. 29, No. 3 (Aug., 1992), pp. 314-328
20
Economic Action and Social Structure: The Problem of Embeddedness
Mark Granovetter · American Journal of Sociology · 1985 · 28.2K citations
Attitudes and Cognitive Organization
Fritz Heider · The Journal of Psychology · 1946 · 3.7K citations
A new scale for the measurement of interpersonal trust1
Julian B. Rotter · Journal of Personality · 1967 · 3.5K citations