Concepedia

Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers’ eco-friendly decision-making process

Heesup Han, Li-Tzang Hsu, Jin‐Soo Lee

International Journal of Hospitality Management · 2009 · 762 citations · 56 references

Concepts

ManagementHospitality ManagementMarketingConsumer BehaviorDecision MakingEnvironmental AttitudesEnvironmental PerceptionGuest Sustainability BehaviorSustainability AttitudesSustainable Hospitality PracticesSustainable Hotel OperationsTourist BehaviorConsumer Attitudes Toward SustainabilityPro-environmental Guest Behavior

References

56

Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

Claes Fornell, David F. Larcker · Journal of Marketing Research · 1981 · 60.8K citations

Social Sciences, Educational Measurement, Econometrics +15

On the evaluation of structural equation models

Richard P. Bagozzi, Youjae Yi · Journal of the Academy of Marketing Science · 1988 · 20.6K citations

Social Sciences, Behavioral Sciences, Psychology +11

On the Evaluation of Structural Equation Models

Richard P. Bagozzi, Youjae Yi · Journal of the Academy of Marketing Science · 1988 · 15.8K citations

Social Sciences, Behavioral Sciences, Psychology +11

The Behavioral Consequences of Service Quality

Valarie A. Zeithaml, Leonard L. Berry, A. Parasuraman · Journal of Marketing · 1996 · 8.7K citations

Business, Marketing, Marketing Management +14

Satisfaction: a behavioral perspective on the consumer

Choice Reviews Online · 2010 · 6.1K citations

Business, Marketing, Psychology +17