Tutor and student assessments of academic writing tutorials: What is “success”?

Qualitative Interviewing: The Art of Hearing Data

Frank B. Brooks, Irene S. Rubin · Modern Language Journal · 1996 · 11.3K citations

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A simplest systematics for the organization of turn-taking for conversation

Harvey Sacks, Emanuel A. Schegloff, Gail Jefferson · Language · 1974 · 11K citations

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A simplest systematics for the organization of turn-taking for conversation

Harvey Sacks, Emanuel A. Schegloff, Gail Jefferson · Language · 1974 · 8.7K citations

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Talk at Work: Interaction in Institutional Settings.

Robert Hopper, Paul Drew, John Heritage · Contemporary Sociology A Journal of Reviews · 1994 · 1.9K citations

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Cross-cultural pragmatics: Requests and apologies

Marina Sbisà · Journal of Pragmatics · 1992 · 1.7K citations

Language Studies, Communication, Linguistics +12