The Role of Relationship Quality in the Stratification of Vendors as Perceived by Customers - Concepedia

Concepedia

Publication | Closed Access

The Role of Relationship Quality in the Stratification of Vendors as Perceived by Customers

658

Citations

45

References

1998

Year

M. J. Dorsch, S. R. Swanson, Scott W. Kelley

Journal of the Academy of Marketing Science

Relationship MarketingCustomer SatisfactionSupplier RelationshipService QualityManagementBusinessConsumer ResearchProduct QualityRelationship QualityMarketingCustomer Loyalty

References

	Year	Citations

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