Cultural Intelligence as a Prism between Workforce Diversity and Performance in a Modern Organization

Abstract

In today's globalizing world it is of importance for managers to manage the constantly growing workforce diversity. Besides the generally promoted idea of diversity management, often limited to fair employment, less attention has been paid to the advantages and hidden potentials of diversity. Previous research that has emphasized the link between diversity and organizational performance has indicated very different results. However it highlights mainly only the easily detectable level of diversity. In the present article a theoretical background is created proposing cultural intelligence as a tool linking different levels of workforce diversity and performance in organizations.